Water Damage

Water Damage Remediation and Restoration


Speed is of the essence when water damage strikes. That’s because significant additional property damage, such as mold growth and major damage to wood floors, cabinets, sheet rock, insulation and other structural materials and contents, can occur when buildings are not dried quickly and properly. Once the leak is stopped and the water is pumped out of the property, the true restoration begins.

Residential Repair will meet with the adjuster, go over the scope of repairs and schedule to begin the restoration. Sheetrock and insulation will be removed immediately, as well as any wet flooring such as carpet and hardwoods. As an award-winning remodeler, we know how to re-build your property. Residential Repair office staff has an Xactimate expert to negotiate the maze of repairs in the same program as the insurance adjuster.

Water Damage is rated in different classes:

Class 1

Also known as “Clean Water” refers to flooding from a source of water that does not pose any threat to humans. This is typically a water supply line from a water heater, faucets supply lines, dishwasher supply lines, washing machine supply line, toilet supply lines and other supply lines in the walls.

Class 2

Also known as “Gray Water” refers to flooding from a source of water that contains a degree of biological, chemical, or physical contaminants and may cause sickness and extensive damage to your property. Class 2 flooding will usually come from toilet bowls with urine, water discharge from dishwashers or washing machines, sump pump failures and other water that should go through the sanitation system. Any areas that have been contaminated by the water will need to be removed to prevent possible mold growth and mitigate to prevent any further damage to your property.

Class 3

Also known as “Black water” refers to flooding from an extremely unsanitary source which contains harmful bacteria and fungi which will cause severe discomfort or sickness. Class 3 flood damage will usually come from sewage back up in your toilet, tub or sink. Other sources include seawater, rising water from rivers or streams or ground/surface water entering your home. Class 1 or Class 2 water that is not promptly removed and left standing for 48-72 hours will become class 3 water. To treat this type of flooding requires extremely specialized equipment and training and will often require mold remediation after dry-out is completed.